Orders are sent out via USPS or DHL and are typically processed within five business days of purchase.
Shipping costs are based on weight and the shipping destination. Cost structures are based on standard USPS rates.
How long will my package take to arrive?
It usually takes 2-5 Business Days (up to 18 business days in high demand periods and due to COVID-19).
Shipping to Puerto Rico and Hawaii up to 7-12 business days (up to 25 business days in high demand periods and due to COVID-19).
It usually takes 10-18 Business Days (up to 30 business days in high demand periods and due to COVID-19).
Can I track my order?
Yes. Please visit our Order Tracking page and enter the code you received via email.
In the unlikely event, your items won't arrive at your door, check the following things:
1) Is there a similar address nearby, where it could have been mistakenly delivered to?
2) Please call your post-office and ask them about your package
If the order doesn't show or you haven't received your tracking code, please write an email to firstname.lastname@example.org
We will follow-up closely on your order and send you updates whenever the status has changed.
Customs charges may apply for international orders. These import duties, taxes, and charges are not included in the item price or shipping cost. All international customers are responsible for any custom/VAT fees that occur when the product arrives to your country. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.